Support

TaskVerse is a platform where we connect our global community of freelancers to a variety of paid tasks to help power the world’s most disruptive companies. You don’t need any special skills to join, simply sign up and complete your profile when you first log in. Accessing tasks is easy! When our client needs match the info in your profile, tasks will become available on the platform for you, and you’ll get notified from us.

You can sign up by navigating to the Sign Up page and creating an account. Simply input your email address and choose a password, or sign in with a Google account if you have one. You’ll then receive an email with a verification link and once you verify your email, you’re all set! You can always contact our support team if you’re having trouble signing up or logging in.

TaskUs is a collection of ridiculous humans providing the next generation of digital outsourcing. We work together with innovators across different industries, offering a range of solutions for digital customer experience, content security and moderation, and AI data enrichment. You’ve landed on TaskVerse, a platform where we connect a global community of freelancers to tasks that power innovative companies around the world.

Looking for our other services? Check them out here at https://www.taskus.com.

Payments are processed once a week on Thursdays, US time, for tasks that have been approved. Check the status of your task on the Launchpad : you’ll see whether it’s been approved, sent back, or is still undergoing review. Payment is made to your PayPal account between 5 to 10 days after your task is approved. Make sure your payment information is updated in your profile to avoid payment delays. Payments are processed only through PayPal.

Your Launchpad is personalized to your profile and the tasks that are specifically available to you. Some customers may require their Taskers to be located in certain areas, speak a certain language, or fit other criteria, so it’s not unusual for two Taskers to see different types of tasks available.

If you don’t see anything available on your Launchpad yet, don't fret! We're working hard to constantly add new and different types of tasks that are open to all of our users so keep checking back! We’ll also notify you via email when there are available tasks waiting for you.

In the meantime, here are a few things you can do to ensure you get access to new tasks:

1) Fill in your TaskVerse profile with the information you feel comfortable sharing with us. The more you can share about yourself, the more tasks we'll be able to match to your profile and interests.

2) Make sure your payment information is filled in so you can get paid for your tasks as soon as they are completed and approved.

3) Check your email for our task availability notifications and make sure they're not making their way to your junk folder.

Yes! Navigate to the homepage and you’ll see your unique referral link in the bottom right corner. Share the link with your friends and family. When they sign up through your link, they will be marked as your referral. Some ongoing tasks have referral bonuses for each participant that you refer who completes the task. Not all tasks currently have a referral program. Feel free to contact the support team to get the latest information on which tasks have ongoing referral bonuses.